We are pleased to advise you that the external works to your building are now complete.
Breyer Group would like to take this opportunity to thank you kindly for your ongoing co-operation and assistance.
We acknowledge that construction and refurbishment works can cause inconvenience, however we hope that all works have been carried out in an appropriate manner and you are pleased with the improvements.
We are now entering into the defect liability period and we would welcome your feedback so please contact your Resident Liaison Officer (RLO) at Breyer Group or Construction Project Officer at Lewisham Homes. Their contact details are given at the end of this page.
Your RLO is able to go through this Newsletter with you, if you should require, they are also able to answer any questions you may have. They will visit after works are complete and carry out a Resident Satisfaction Survey, which is another avenue to allow for input and feedback from the Residents.
Now we want to ensure that you have all the information you need to maintain your home to a high standard.
What is the defects liability period?
The works to your home are covered by a guarantee, known as the defects period. Your RLO will discuss how long your defects period runs for, which is usually a year post completion of works. This is separate to any additional guarantees for your building, such as roof or window guarantees.
What is a defect?
A defect is a fault that has occurred with the finished works, as a result of Breyer Group's work. Breyer Group Plc, guarantee the work to your building for a year after the work is completed are responsible to rectify any defects following works for a period of one year. This will be at no cost to Lewisham Homes, Leaseholders or Tenants.
Who is responsible?
Responsibility for repairing any defect to the works will depend on how it was caused and when it happened.
If the fault is the result of incorrect installation and is within the defect period Breyer Group are required to repair this. If the defect was caused by everyday wear and tear, the repair should be reported to Lewisham Homes Repairs Services.
Who do I contact regarding defects?
Any defects with the works need to be reported to the Major Works team. They will check if your property is within the defect period and who is responsible for carrying out the repair.
Major Works Team
T: 0800 028 2028 or 0208 613 4000
Resident Liaison Officer
Work Mobile: 0793 131 3943