Resident satisfaction remains at the forefront of what we do. We exist to improve your homes, enhance your lives and create a comfortable environment which is sustainable long after we have left.

You can feel safe in our hands. Our experience of providing high-quality internal and external refurbishment spans many years and we are currently involved in over 40 frameworks and partnering arrangements with local authorities and independent housing associations which include social housing developments, sheltered accommodation, community estates and high rise blocks.

We aim to complete all schemes to the satisfaction of our residents in terms of the quality of our workmanship and the care and attention shown to all occupants.

In this section we explain the many services our construction division offers.

  • Pre-construction
  • Internal and external planned maintenance
  • Internal and external cyclical maintenance
  • Void repairs and refurbishments
  • Decent Homes investment programmes
  • Sheltered housing
  • Environmental works including retrofitting (funding, design, supply installation and maintenance of energy efficiency measures)

In some cases we are able to identify and tailor refurbishment works in our residents’ properties to suit their individual needs as long as this work falls within the parameters set by the housing provider and the scheme of works.

Residents are involved from the start of any planned construction and are therefore aware of what works are to be carried out in and around their homes. The housing provider is able to make informed decisions based on accurate, real-time information from the residents ensuring a smoother delivery of the programme for everyone.

Decent Homes investments programmes

Inspired by the government and Mayor of London, we share their views that all social housing should meet a minimum standard of decency. We have a wealth of experience in delivering Decent Homes programmes, providing a mixture of planned, cyclical and responsive maintenance.

 

Planned

Planned maintenance includes the replacement of kitchens and bathrooms, electrical rewiring and re-decoration. As this kind of maintenance tends to take place whilst you are in the property our top priority is to minimise any disruption for you. Our operatives understand that they are working in people’s homes and will be respectful to you and your neighbours at all times.

We make sure that the homes most in need of planned maintenance receive it first. Your dedicated Resident Liaison Officer will oversee the works being carried out in your home and will keep you updated on progress. They will answer any questions you may have throughout the programme and will also make the final inspection to ensure that works have been finished to a good standard. Our standard!

Typical planned maintenance programmes can include

  • rewiring
  • internal and external decoration
  • roofing repairs
  • replacement of doors and windows
  • replacement of kitchens and bathrooms
  • repair or replacement of gas and central heating systems

 

Cyclical Maintenance

Cyclical maintenance simply refers to works that are carried out on a regular basis to make sure your home remains in excellent condition. Our operatives will help maintain your home, avoiding the need for costly repairs in the future and preventing any deterioration of furnishings and fittings.

As with our planned maintenance we provide a dedicated Resident Liaison Officer to oversee the works being carried out to your home. They will keep you updated on progress and answer any questions you may have during the programme, finally inspecting the completed works to make sure they are finished to a good standard.

 

Sheltered homes

Sheltered housing provides a safe and secure environment in which people can live independently. We are sheltered housing specialists and the welfare of our residents is paramount. Our strict policies and procedures are balanced by our empathetic approach and residents can be sure that disruption will be kept to a minimum through our skilled working practices. Breyer Group personnel are always fully uniformed and our use of liveried vehicles means residents can recognise our staff at all times.

We bring so much more than improved living conditions to our programmes, donating funds to developments where needed and offering mentoring, employment and training opportunities to our residents.

Void repairs and refurbishments

This involves repairs and refurbishments to unoccupied properties. We understand that these properties are surrounded by people’s homes and we pride ourselves on working with the minimum of disruption to neighbouring residents by ensuring that void properties are reinstated within a five week period.

Retrofitting refers to the addition of new technology to older buildings to improve their sustainability and energy performance.

Retrofitting an existing building can often be more cost-effective than building a new facility. It also makes it

  • less costly to operate
  • increase in value
  • last longer
  • contribute to a better, healthier, more comfortable environment for our residents in which to live.

As 36 per cent of London’s carbon emissions are produced by housing, retrofitting is a vital part of our work. Not only are we able to improve the condition of the homes we work in but are also able to install energy saving features to thousands of homes across London that could save residents up to £180 a year on energy bills.

Our Breyer Renew division has significant experience and expertise in the design, supply, installation, operation, maintenance and monitoring of energy efficiency works such as boiler and heating upgrades, insulation and solar panel installations. Please see our pages on Breyer Renew for more information on our energy saving work.

Case Studies