• Slide

    Resident Assessments

    Here you can read for yourself what residents have had to say about their experiences with Breyer Group and the level of service you can expect.

    Of course if at any time things are not to your satisfaction we will work with you to resolve any problems immediately – it is this excellent all-round service that makes us stand out from all the rest.

  • Slide

    Resident Assessments

    Here you can read for yourself what residents have had to say about their experiences with Breyer Group and the level of service you can expect.

    Of course if at any time things are not to your satisfaction we will work with you to resolve any problems immediately – it is this excellent all-round service that makes us stand out from all the rest.

Compliments from Residents

We are always respectful of Resident’s feedback, good or bad, to help us improve our service.

When our Residents take the time and effort to compliment us it really makes the job worthwhile.

Here are some examples from the last few days:

 

I would just like to thank you all for your response to my out of hours emergency call last night. I rang just after 7.30pm, regarding a bad water leak under the kitchen sink. I spoke to Paul, who was extremely helpful, and said someone would be out within 2 hours. Forty minutes later, your Plumber turned up, and in fact found 2 leaks. He was extremely polite and professional, and managed to completely fix the leaks. I can't tell you how relieved my husband and I were, especially as we are disabled, and just didn't know what we could manage to do. We would like to thank-you very much for such a brilliant service.

Resident, Munford Drive

   

 Everyone is so helpful and the windows are beautiful!

Resident, Granville Park

   

The resident called following the operatives visit to say she was extremely happy with the works. He did all that was required and was on his hands and knees cleaning up after the works, she has not been well so it was much appreciated and the carpet was cleaner after he left that it was before he arrived.

Resident, Carnforth Gardens

  

The boys did a fantastic job with my lounge window and were very hard working!

Resident, Campion Court

 

Once again, thank you all for your very hard work.

Resident

 

Very nice workmen, they were quick and polite.

Resident, Wallerand Road

 

Thank you to both Breyers and QHS for getting the repairs I reported done.

Resident, Otan House

 

All ok and looking good!

Resident, Southbrook

 

A job well done

Resident, Lewisham

 

All and all I am very happy with the works carried out.

Resident, Lewisham

 

I know you asked me to text you back “was I satisfied?” … but “yes” does not cover how impressed I am.

Resident, Havering

 

Very happy with the work Tony Strange did and he was polite and courteous and left the property tidy.

Resident, Havering

 

Just taken a call from the tenant at Wigton Road. She said she never calls to compliment workers but is over the moon with both Danny Beckford and Mark Cross for the work and how they were with her children.

Resident, Havering

 

Tony called from Rodney Way and he could not praise Marc Vella enough for attending today. He said it was a pleasure to meet him & he is the best operative he has met from Breyer.

He said it has lifted his spirits and made him feel a lot safer in his home.

Resident, Havering

 

Phone call from the tenants of Colne Drive to say how great Romica was and thank us for his workmanship, she was very please indeed.

Resident, Havering

 

Call from tenant of Lewisham Hill – “I’m very happy with my new windows”.

Resident, Lewisham 

 

Received from tenant of Handen Road – “Quick and efficient, adequate protection used, polite.  Good work. Thank you”.

Resident, Lewisham

"Good afternoon, just a quick email to let you know how pleased I am regarding the work on my bathroom. 
Very professional job by some very hard working lads, especially the plumber, painter and the finisher. 
I was kept well informed of what was happening that day by a very nice lady, sorry but can't remember her name but you know who she is. 
Very happy with the work done."

Resident, Bromley

"Fantastic job - fantastic team!
Well done to all. Please pass on my thanks to all involved especially Billy Green and his team.
This was a difficult one!"

Access Officer, Stevenage Borough Council

"I just wanted to say a big thank you to your RLO for all of the support, prior to the work commencing and also whilst the work was being carried out. He made the experience for me very manageable. He was always courteous and kept his word regarding the timing of the works. Edmund is an asset to Breyer Group"

Lewisham Homes Resident

"To all members of the team who helped make my home look so much better. Thanks to you all."

Lewisham Homes Resident

"Breyer Group has given my family, myself and my two adult sons, a house to be proud of. My biggest thanks goes to the amazing workmen who showed respect, they were so driven in their work, to get the job finished to such a high standard."

 

- London Borough of Barking and Dagenham Resident, RM8

"I’ve been very impressed with the Breyer Team on this project. Having trust in good site management obviously makes our job a lot easier! The quality of work and attitude from the Roofing gangs on site was brilliant. Well done to everyone involved on this project."

Luke Vivian, Associate. Capital Property & Construction Consultants

"They were professionals, experts in their field. We are very grateful and thankful, thanks a thousand times"

 

Family Mosaic Resident - Leyton E10

"I would like to thank you for re-instating the banisters and handrail to my mothers home today. She has lived in the house for 61 years and takes pride in keeping the house and garden up to scratch."

 

Dartford Borough Council - Dartford

"I would like to convey my thanks for the excellent job carried out today by your plumber Mr Tony Wallington. He was extremely kind, helpful, thorough, and left the premises very clean."

 

Southern Housing Resident - Islington N1